Westmount Funeral Home — Funeral Home in Kitchener

Reviews of Westmount Funeral Home

• Isabella

  Added 2016.06.21

  Worst place ever to go to for funeral arrangements. The prices are sky high, and you get nothing for it. Wanting payment immediately. There isn't enough room here to write what I want to say. They rip you off at your most vulnerable time, and they should be investigated. Hold onto your wallet, because they will empty it! And I'm really not giving it any stars....only way it will post.
• Matthew

  Added 2015.09.01

  To the wonderful staff. Thank you for all the years for wonderful and compassionate service.
• John

  Added 2014.06.04

  Walk in and expect to be asked how you are paying. All payments are up front and the forms of accepted payments are under the glass on the table where you are sitting to discuss arrangements. Payment is due in advance the second discussions are done. They get you in full grief mode and leave you wondering what you got. For instance they say a memorial tag is included but when you look at the breakdown they charged you almost 400 bucks for it. I spent $4800 cremating my brother and the cremation bill is yet to come. They market to everyone on your guest book from the second they get the email address. This is a US franchise store and its all about the money money money. I still cannot figure out what I got for the 5k other than them advertising to my relatives. I expect the bill to go much higher yet as the cremation and things come in. Even the obit ad in the record could have been placed at half the price, everything is marked up to the 9th degree. I priced similar cremations for a fraction of the price. Do yourself a favour and look someplace else. I will update this review and post the final invoice details and let you compare them to a more reasonable service. I will not go back to complain because I do not want to soil the memory of my brother but I can surely warn others to do some research before you are pressured into paying up front right away. There is a market place investigation on TV called " Undercover investigation finds big markups, confusing charges and pushy tactics at major funeral home chain " . I wish I would have seen it before visiting here. Google it and educate yourself before making your decisions.
• Wyatt

  Added 2013.06.13

  I attended a service here for my grandmother. The staff was extremely attentive and compassionate. We had a fairly large service and I was surprised how much space there was with the new renovations. They really took care of everything and made the process easier . Thank you !
• David

  Added 2013.05.30

  Thank you to the wonderful caring staff at Westmount for the great care given when my aunt passed. I'm rather appalled at a few of the comments on here. Why punish the wonderful hard working staff on here when the pricing is beyond their control. It is a corporation and rules to follow. Do you go grocery shopping and tell the cashier you'll make weekly payments or you'll come back in a week? No you do not. Its obviously apparent that your greatest concern is money. Thank you Westmount for making a difficult time a little easier.
• Hannah

  Added 2013.05.14

  WOW. I'm shocked at the ridiculous reviews that have been posted. They really don't have any control about the prices. You need to do some research. The average cost is about $4000. My family and I have been to this particular funeral home several times through out the last 30 years and have always had caring and compassionate employees looking after us. Yes it can be expensive, but when you are asking for them to provide a service to you, it can add up. The more bells and whistles you want the more it obviously cost. Just like any place, they just want to make sure that they get paid for their services rendered. And they are up front with all the figures.